Version 1 published on Oct. 16th 2014.
We will receive information about you in various ways and from various sources. These include:
While we attempt to facilitate access only to those Third Party Services that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third Party Services. We encourage you to carefully review the privacy policies of any Third Party Services you access.
In accordance with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly solicit or accept Personal Information from users known to be under eighteen years of age. If you are under the age of thirteen, please do not attempt to register for the Services or send any personal information about yourself. If we learn that we have received any Personal Information from a user under eighteen years of age, we will take appropriate steps to remove that user’s Personal Information from our records.
What information do we collect?
The information we gather enables us to personalize, improve and continue to operate the Services. In connection with certain aspects of the Services, we may request, collect and/or display some of your Personal Information. We collect the following types of information from our users.
When you create an Account, you will provide information that could be Personal Information, such as your username, password and email address. The information we collect here will be used to process your registration, your orders and payments, and to communicate with you about these topics, among others. We may also use the e-mail address provided to send you updates about us and the Services, including news about added features, special offers and promotions, surveys, and other general correspondence about the Services. If you do not want to receive certain types of communications from us, simply adjust your e-mail preferences through your Account settings.
You acknowledge that this information may be personal to you, and by creating an account on the Services and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous. We may use your contact information to send you information about our Services, but as stated above, we will contact you only rarely when we feel such information is important.
We receive and record information regarding Content consumption behavior (playing games, watching videos, listening to music, reading books, using apps, etc.) on the Services including, but not limited to, the Content that users click or consume, duration of use, specific sections of the Content displayed.
We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service.
Information collected using cookies:
In addition to using cookies and related technologies in the ways described above, we may also allow certain third party companies to help us tailor advertising that we believe may be of interest to users, based on information collected about user activities on our Site. For example, we may use Google’s “remarketing” service to target advertisements to you based on past visits to our Site when you visit other sites in Google’s content network. This allows us to make special offers and continue to market our services to those who have shown interest in our service. Third-party companies may deliver ads that also place cookies and otherwise track user activities. Information collected for remarketing does not in any way identify you or give us or third-party companies access to your computer.
We share Aggregate Information with our partners, service providers and other persons with whom we conduct business. We share this type of statistical data so that our partners can understand how and how often people use our Services and their services or websites, which facilitates improving both their services and how our Services interface with them. In addition, these third parties may share with us non-private, aggregated or otherwise non Personal Information about you that they have independently developed or acquired.
As part of the Services, you may occasionally receive email and other communications from us, such as special offers we think may be of interest to you and communications relating to your Account. Communications relating to your Account will only be sent for purposes important to the Services, such as password recovery.
User profile information including your username and other information you enter may be displayed to other users to facilitate user interaction within the Services.
As stated above, we may collect financial information.In addition, financial information is collected and stored by our Payment Processor. We may from time to time request and receive some of your financial information from our Payment Processor for the purposes of completing transactions you have initiated through the Services, enrolling you in discount, rebate, and other programs in which you elect to participate, protecting against or identify possible fraudulent transactions, and otherwise as needed to manage our business.
We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). For example, we may partner with other companies to provide infrastructure and IT services, process credit card transactions, provide customer support, analyze and enhance data, and personalize and optimize our web pages. We may need to share Personal Information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use or disclose Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.
In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.
We also reserve the right to access, read, preserve, and disclose any information without your consent as it reasonably believes is necessary to (i) satisfy any applicable law, regulation, legal process, (ii) to satisfy requests from government institutions that have identified their “lawful” authoritiesrequest, (ii) enforce the Terms of Service or Payment Terms, including investigation of potential violations thereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
How can I cancel my subscription?
Should you ever decide to delete your subscription, you may do so through your Accountor by calling our call centre.
If you have any questions or concerns regarding privacy using the Services, please send a detailed message to us at firstname.lastname@example.org. We will make every effort to resolve your concerns.